The Obama administration has an implementation problem. More than any administration of the modern era they know how to talk but have trouble doing. They give speeches about ObamaCare but when it's unveiled what the public sees is a Potemkin village designed by the noted architect Rube Goldberg. They speak ringingly about the case for action in Syria but can't build support in the U.S. foreign-policy community, in Congress, among the public. Recovery summer is always next summer. They have trouble implementing. Which, of course, is the most boring but crucial part of governing. It's not enough to talk, you must perform.It needs to be killed, actually. But it might take a couple of elections to do that, but the day is coming.
There is an odd sense with members of this administration that they think words are actions. Maybe that's why they tweet so much. Maybe they imagine Bashar Assad seeing their tweets and musing: "Ah, Samantha is upset—then I shall change my entire policy, in respect for her emotions!"
That gets us to the real story of last week, this week and the future, the one beyond the shutdown, the one that normal people are both fully aware of and fully understand, and that is the utter and catastrophic debut of ObamaCare. Even for those who expected problems, and that would be everyone who follows government, it has been a shock.
They had 3½ years to set it up! They knew exactly when it would be unveiled, on Oct. 1, 2013. On that date, they knew, millions could be expected to go online to see if they benefit.
What they got was the administration's version of Project ORCA, the Romney campaign's computerized voter-turnout system that crashed with such flair on Election Day.
Here is why the rollout is so damaging to ObamaCare: because everyone in America knows we spent four years arguing about the law, that it sucked all the oxygen from the room, that it commanded all focus, that it blocked out other opportunities and initiatives, and that it caused so many searing arguments—mandatory contraceptive and abortifacient coverage for religious organizations that oppose those things, fears about the sharing of private medical information, fears of rising costs and lost coverage. Throughout the struggle the American people must have thought: "OK, at the end it's gotta be worth it, it's got to give me at least some benefits to justify all this drama." And at the end they tried to log in, register and see their options, and found one big, frustrating, chaotic mess. As if for four years we all just wasted our time.
A quick summary of what didn't work. Those who went on federal and state exchanges reported malfunctions during login, constant error messages, inability to create new accounts, frozen screens, confusing instructions, endless wait times, help lines that put people on hold and then cut them off, lost passwords and user names.
After the administration floated the fiction that the problems were due to heavy usage, the Journal tracked down insurance and technology experts who said the real problems were inadequate coding and flaws in the architecture of the system.
There were no enrollments in Delaware in three days. North Carolina got one enrollee. In Kansas ObamaCare was unable to report a single enrollment. A senior Louisiana state official told me zero people enrolled the first day, eight the second. The founder of McAfee slammed the system's lack of security on Fox Business Network, calling it a hacker's happiest nocturnal fantasy. He predicted millions of identity thefts. Health and Human Services Secretary Kathleen Sebelius—grilled, surprisingly, on "The Daily Show"—sounded like a blithering idiot as she failed to justify why, in the middle of the chaos, individuals cannot be granted a one-year delay, just as businesses have been.
More ominously, many of those who got into the system complained of sticker shock—high premiums, high deductibles.
Where does this leave us? Congressional Republicans and the White House may soon begin a series of conversations centering on the debt-ceiling fight. Good: May they turn into negotiations. Republicans are now talking about a grand bargain involving entitlement spending, perhaps tax issues. But they would make a mistake in dropping ObamaCare as an issue. A few weeks ago they mistakenly demanded defunding—a move to please their base. They will be tempted to abandon even the word ObamaCare now, but this is exactly when they should keep, as the center of their message and their intent, not defunding ObamaCare but delaying it. Do they really want to turn abrupt focus to elusive Medicare cuts just when it has become obvious to the American people that parts of ObamaCare (like the ability to enroll!) are unworkable?
The Republicans should press harder than ever to delay ObamaCare—to kick it back, allow the administration at least to create functioning websites, and improve what can be improved...
Still more at that top Google link.
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