At NYT:
WASHINGTON — A frenzied last-minute scramble to sign up for health insurance overloaded phone lines and temporarily overwhelmed the website of the federal marketplace on Monday, as hundreds of thousands of people around the country raced to beat the deadline to obtain coverage under the Affordable Care Act.ClusterCare, from the day it opened for enrollment to the day of the so-called "final" deadline.
Administration officials, stepping up the push for enrollment in the final hours, said they were confident that they would reach their original goal of having seven million people sign up for private health plans through federal and state exchanges. But the end of the open enrollment period, which began six months ago with the disastrous debut of the federal website, starts a new phase likely to be defined by the economics of health insurance as well as by politics.
Though HealthCare.gov, the federal website, performed markedly better on Monday than on the day it opened, many consumers still struggled to enroll. The site unexpectedly stopped taking applications for several hours early Monday because of a software problem discovered during scheduled maintenance overnight, said Aaron Albright, a spokesman at the Centers for Medicare and Medicaid Services, the agency running the site. For at least an hour at midday, the site again thwarted people trying to create accounts so they could buy insurance online...
Keep reading.
And see the companion piece at WSJ, "New Technical Woes Hobble Health-Insurance Sign-Ups at Zero Hour: Problems Likely Mean More Americans Will Enroll After Deadline."
No comments:
Post a Comment