College-Educated Workers Head to Amazon, Starbucks, Looking for Jobs

And REI as well.

Hey, "creative destruction," and all that!

The makings of a new American college-educated proletariat!

At the New York Times, "The Revolt of the College-Educated Working Class":

Over the past decade-and-a-half, many young, college-educated workers have faced a disturbing reality: that it was harder for them to reach the middle class than for previous generations. The change has had profound effects — driving shifts in the country’s politics and mobilizing employees to demand fairer treatment at work. It may also be giving the labor movement its biggest lift in decades.

Members of this college-educated working class typically earn less money than they envisioned when they went off to school. “It’s not like anyone is expecting to make six figures,” said Tyler Mulholland, who earns about $23 an hour as a sales lead at REI, the outdoor equipment retailer, and holds bachelor’s and master’s degrees in education. “But when it’s snow storming at 11:30 at night, I don’t want to have to think, ‘Is the Uber home going to make a difference in my weekly budget?’”

In many cases, the workers have endured bouts of unemployment. After Clint Shiflett, who holds an associate degree in computer science, lost his job installing satellite dishes in early 2020, he found a cheaper place to live and survived on unemployment insurance for months. He was eventually hired at an Amazon warehouse in Alabama, where he initially made about $17.50 an hour working the overnight shift.

And they complain of being trapped in jobs that don’t make good use of their skills. Liz Alanna, who holds a bachelor’s in music education and a master’s in opera performance, began working at Starbucks while auditioning for music productions in the early 2010s. She stayed with the company to preserve her health insurance after getting married and having children.

“I don’t think I should have to have a certain job just so I can have health care,” Ms. Alanna said. “I could be doing other types of jobs that might fall better in my wheelhouse.”

These experiences, which economic research shows became more common after the Great Recession, appear to have united many young college-educated workers around two core beliefs: They have a sense that the economic grand bargain available to their parents — go to college, work hard, enjoy a comfortable lifestyle — has broken down. And they see unionizing as a way to resurrect it.

Support for labor unions among college graduates has increased from 55 percent in the late 1990s to around 70 percent in the last few years, and is even higher among younger college graduates, according to data provided by Gallup. “I think a union was really kind of my only option to make this a viable choice for myself and other people,” said Mr. Mulholland, 32, who helped lead the campaign to unionize his Manhattan REI store in March. Mr. Shiflett and Ms. Alanna have also been active in the campaigns to unionize their workplaces.

And those efforts, in turn, may help explain an upsurge for organized labor, with filings for union elections up more than 50 percent over a similar period one year ago.

Though a minority at most nonprofessional workplaces, college-educated workers are playing a key role in propelling them toward unionization, experts say, because the college-educated often feel empowered in ways that others don’t. “There’s a class confidence, I would call it,” said Ruth Milkman, a sociologist of labor at the Graduate Center of the City University of New York. “A broader worldview that encompasses more than getting through the day.”

While other workers at companies like Starbucks and Amazon are also supportive of unions and sometimes take the initiative in forming them, the presence of the college-educated in these jobs means there is a “layer of people who particularly have their antennae up,” Ms. Milkman added. “There is an additional layer of leadership.”

That workers who attended college would be attracted to nonprofessional jobs at REI, Starbucks and Amazon is not entirely surprising. Over the past decade, the companies’ appetite for workers has grown substantially. Starbucks increased its global work force to nearly 385,000 last year from about 135,000 in 2010. Amazon’s work force swelled to 1.6 million from 35,000 during that period.

The companies appeal to affluent and well-educated consumers. And they offer solid wages and benefits for their industries — even, for that matter, compared with some other industries that employ the college-educated...

Still more.