Despite recent progress at HealthCare.gov, a raft of problems will remain beyond the Obama administration's Saturday deadline to make the troubled federal insurance website work.He's such an asshole.
The news isn't all bad: Users say the site looks better, pages load faster, and more people are getting through to sign up for health plans.
But technical problems still affect HealthCare.gov's ability to verify users' identities and transmit accurate enrollment data to insurers, officials say. The data center that supports the site faces continuing challenges, and tools for processing payments to insurers haven't been built.
Technical staff in Washington have been racing up to the end-of-November deadline. In their last public pronouncement on the effort, three days before the deadline, officials said they had much to do to get the site into a condition where it functions smoothly for a majority of users.
The success of the White House's signature domestic initiative is riding on the technicians' ability to fix the site, as well as the rest of the federal technology supporting enrollment. Across the nation, that effort is being eyed hopefully by supporters of the law, since the site is the centerpiece of the effort to overhaul American health care and extend coverage to millions of people.
Those hopes were deflated by a series of blows for the administration right up until Nov. 30, and the site continued to experience outages, both planned and unplanned, in the week leading up to the deadline.
The Wall Street Journal reported on Wednesday that the administration was planning to change its Web-hosting provider from Verizon Communications Inc. VZ -0.62% subsidiary Terremark to Hewlett-Packard Co. in the spring, a complex transition that could introduce new challenges and take months; and the same day, the administration said it was shelving for a year any attempts to operate an online exchange for small businesses. On Wednesday, Verizon declined to comment on its clients.
Officials mixed optimism with caution. "November 30th does not represent a relaunch of HealthCare.gov," said Julie Bataille, a spokeswoman for the government's Centers for Medicare and Medicaid Services, which operates the site. "It is not a magical date. There will be times after November 30th when the site, like any website, does not perform optimally."
Still more at the link, if you're not running for the puke-hole.