Showing posts with label Christmas. Show all posts
Showing posts with label Christmas. Show all posts

Friday, December 30, 2022

How Southwest Airlines Melted Down

At WSJ, "Airline executives and labor leaders point to inadequate technology systems as one reason why a brutal winter storm turned into a debacle":

When Southwest Airlines Co. LUV 0.93%increase; green up pointing triangle reassigns crews after flight disruptions, it typically relies on a system called SkySolver. This Christmas, SkySolver not only didn’t solve much, it also helped create the worst industry meltdown in recent memory.

Airline executives and labor leaders point to inadequate technology systems, in particular SkySolver, as one reason why a brutal winter storm turned into a debacle. SkySolver was overwhelmed by the scale of the task of sorting out which pilots and flight attendants could work which flights, Southwest executives said. Crew schedulers instead had to comb through records by hand.

The airline has said SkySolver works well during a more typical disruption and had helped it manage recent hurricanes and snowstorms. But the scale of this past week’s storm, coupled with a network that still hasn’t been fully restored in the wake of the Covid-19 pandemic, gummed things up. Even as it tried to solve one set of problems, new ones would emerge.

Crews and planes were out of place. Phone lines jammed up, and Southwest pilots and flight attendants trying to get assignments couldn’t get through to the scheduling department. Some shared screenshots on social media that showed hold times of eight hours or more—which meant they could wait a full workday for instructions while flights were stuck for the lack of a crew. The airline was scrambling just to figure out where its crew members were located, union leaders said.

“There just was not enough time in the day for them to work through the manual solutions,” Chief Operating Officer Andrew Watterson said in an interview.

Southwest prides itself on a laid-back culture and exceptional customer service. Now that reputation has been badly damaged. It canceled more than 13,000 flights since Thursday, stranded passengers and bags across the country, snarled Southwest’s crew members and drew fire from federal officials. Chief Executive Officer Bob Jordan, who has been in the job for less than a year, publicly apologized. Mr. Watterson has been in his job since October. Both are longtime company executives.

The storm hit cities like Denver and Chicago that are at the heart of Southwest’s operation, and where many of its employees are based. To be sure, many of the challenges Southwest faced were similar to those encountered by other airlines: Ground equipment and jet bridges froze, fuel congealed due to the subfreezing temperatures and staff needed to rotate inside more frequently. But rival airlines recovered more rapidly.

In the wake of the mess, Transportation Secretary Pete Buttigieg and federal lawmakers have stepped up calls for more stringent consumer protection measures. Southwest’s shares have fallen 11% this week, outstripping declines for other airlines. Citigroup Inc. analysts said that fourth-quarter earnings for the airline could take a 3% to 5% hit.

“We’ve talked a little over the last year about the need to modernize the operation and invest,” Mr. Jordan wrote Monday in a memo to employees. “This is why.”

In a November meeting with reporters, the CEO noted the airline had expanded faster than its technology. “I do think the scale and the growth of the airline got ahead of the tools that we have,” he said.

This isn’t the first time that a disruption has ballooned at Southwest, and the carrier’s struggle to put its operations back together shows how its increasingly complicated network needs a better technology foundation. Union leaders have criticized the airline for being too slow to make changes, and Southwest executives have said their systems are being updated.

Southwest’s pilots union for years complained that SkySolver often spits out fixes that don’t make much sense, sending crews on circuitous journeys around the country as passengers to meet flights, a practice known as “deadheading.”

In one example during the storm, the system assigned a pilot to deadhead on a flight from Baltimore to Manchester, N.H., and then back to Baltimore the next day, without ever flying a plane, according to Casey Murray, president of the Southwest Airlines Pilots Association labor union.

“The company has had its head buried in the sand when it comes to its operational processes and IT,” Mr. Murray wrote in a message to members Monday...

 

Southwest Meltdown Was 'Perfect Storm' of Well-Known Vulnerabilities

Total nightmare. I'm so happy I got to stay home for holidays. 

At LAT, "Far from a shock, Southwest meltdown was ‘perfect storm’ of well-known vulnerabilities."


Saturday, December 24, 2022

Christmas Eve Shopping

I want to wish my readers a Merry Christmas and Happy Hanukkah. Thank you for shopping my Amazon links this year. I don't earn a lot, though enough for a book budget to keep me buried in the latest award-winning novels. 

Click for some Very Merry Deals.

And the rare holiday selfie from me. Have a good one!



Sunday, December 18, 2022

Orlando Figes, The Story of Russia

This man is an incredible historian.

Check it out, at Amazon, Orlando Figes, The Story of Russia.




Friday, December 16, 2022

Wednesday, December 22, 2021

Surging American Demand Ripples Through the Global Economy

The economy is expected to grow at an annualized rate of 7 percent for the fourth quarter, but big numbers won't help the White House. Voters are really souring on this administration, most likely from relentless inflationary pressures, felt everyday at the gas pumps especially. 

At WSJ, "Booming U.S. Economy Ripples World-Wide":

FRANKFURT—A booming U.S. economy is rippling around the world, leaving global supply chains struggling to keep up and pushing up prices.

The force of the American expansion is also inducing overseas companies to invest in the U.S., betting that the growth is still accelerating and will outpace other major economies.

U.S. consumers, flush with trillions of dollars of fiscal stimulus, are snapping up manufactured goods and scarce materials.

U.S. economic output is set to expand by more than 7% annualized in the final three months of the year, up from about 2% in the previous quarter, according to early output estimates published by the Federal Reserve Bank of Atlanta. That compares with expected annualized growth of about 2% in the eurozone and 4% in China for the fourth quarter, according to JPMorgan Chase.

Major U.S. ports are processing almost one-fifth more container volume this year than they did in 2019, even as volumes at major European ports like Hamburg and Rotterdam are roughly flat or lag behind 2019 levels. The busiest U.S. container ports are leaping ahead of their counterparts in Asia and Europe in global rankings as volumes surge, according to shipping data provider Alphaliner.

In Europe, “durable goods consumption is showing nothing like the boom that is ongoing in the United States,” said Fabio Panetta, who sits on the European Central Bank’s six-member executive board, in a speech last month. Consumption of durable goods has surged about 45% above 2018 levels in the U.S., but is up only about 2% in the eurozone, according to ECB data.

Factory gate prices in China are far outpacing consumer prices, signaling a gulf between weak domestic demand and strong overseas demand that is powered in particular by U.S. hunger for China’s manufactured goods.

While tangled global supply chains also play a role in driving global inflation, economists and central bankers are increasingly pointing to ultrastrong U.S. demand as a root cause.

“Are we crowding out consumers in other countries? Probably,” said Aneta Markowska, chief financial economist at Jefferies in New York. “The U.S. consumer has a lot more purchasing power as a result of fiscal policy than consumers elsewhere. Europe could be in a stagflationary scenario next year as a consequence.”

The U.S. accounts for almost nine-tenths of the roughly 22-percentage-point surge in demand for durable goods among major advanced economies since the end of 2019, according to data from the Bank of England.

“Very strong U.S. demand is certainly where [global supply bottlenecks] started,” said Lars Mikael Jensen, head of network at container ship giant A.P. Moller-Maersk A/S.

“It’s like a queue on a highway. The increase in volume in the U.S…takes ships away from other markets,” said Mr. Jensen. “Problems in one place will trigger problems somewhere else, we live in a global world.”

The U.S. economy will likely grow by around 6% in 2021 and 4% or more in 2022, the highest rates for decades, analysts say. Strong U.S. growth momentum is expected to push the unemployment rate to the lowest level in almost seven decades by 2023, according to Deutsche Bank analysts.

U.S. economic output is likely to surpass its pre-pandemic path early next year, while output in China and emerging markets will remain about 2% below that path through 2023, according to JPMorgan Chase.

U.S. wages are growing by about 4% a year, above the precrisis trend rate, compared with less than 1% growth in the eurozone, according to data from the Bank for International Settlements, a Switzerland-based bank for central banks.

“We threw a lot of support at [the economy] and what’s coming out now is really strong growth, really strong demand, high incomes and all that kind of thing,” said Federal Reserve Chairman Jerome Powell after the central bank’s recent meeting. “People will judge in 25 years whether we overdid it or not.”

The Fed said it would more quickly scale back its Covid-19 bond purchases and set the stage for a series of interest-rate increases beginning next spring.

In Europe, the ECB pledged to continue buying bonds at least through October 2022, and said it was unlikely to raise interest rates next year. Underlying U.S. inflation, annualized over two years, has risen above 3%, roughly double the level in the eurozone, according to data that adjust for the impact of the pandemic and changes in volatile food and energy prices.

“The strong post-pandemic recovery that was originally expected for 2022 still hasn’t materialized,” said Timo Wollmershäuser, head of forecasts at Germany’s Ifo think tank. The institute recently lowered its growth forecast for Germany in 2022 by 1.4 percentage points, to 3.7%, citing ongoing supply bottlenecks and a new wave of Covid-19.

The Fed’s assertiveness is pushing up the value of the U.S. dollar and putting pressure on emerging-market central banks to increase interest rates even before their own economic recoveries are assured or risk depreciating currencies and runaway inflation.

Mexico’s central bank on Dec. 16 said it would increase its benchmark interest rate by 0.5 percentage point to 5.50% after inflation rose to a 20-year high of 7.4%.

In Europe, the ECB pledged to continue buying bonds at least through October 2022, and said it was unlikely to raise interest rates next year. Underlying U.S. inflation, annualized over two years, has risen above 3%, roughly double the level in the eurozone, according to data that adjust for the impact of the pandemic and changes in volatile food and energy prices.

“The strong post-pandemic recovery that was originally expected for 2022 still hasn’t materialized,” said Timo Wollmershäuser, head of forecasts at Germany’s Ifo think tank. The institute recently lowered its growth forecast for Germany in 2022 by 1.4 percentage points, to 3.7%, citing ongoing supply bottlenecks and a new wave of Covid-19.

The Fed’s assertiveness is pushing up the value of the U.S. dollar and putting pressure on emerging-market central banks to increase interest rates even before their own economic recoveries are assured or risk depreciating currencies and runaway inflation.

Mexico’s central bank on Dec. 16 said it would increase its benchmark interest rate by 0.5 percentage point to 5.50% after inflation rose to a 20-year high of 7.4%.

Russia’s central bank said Friday it would increase its key interest rate by 1 percentage point to 8.5%, and might raise rates again soon, after inflation hit a near six-year high of 8.4%.

Businesses are pouring money into the U.S., looking to take advantage of what some expect to be a sustainable increase in demand. In some cases, they are bringing production closer to American consumers, looking to avoid supply shocks related to the pandemic and global trade wars...

Still more.

 

Saturday, December 18, 2021

Friday, December 25, 2020

'Totally Not Kidding. We've Done It'

From Sarah Hoyt, at Instapundit, "PLEASE REMEMBER YOU’RE AMERICAN. IT’S IMPORTANT."




Human Remains Found at Site of Nashville 'RV' Bombing: Sources

The remains were possibly too shredded to ultimately identify the body.

At ABC News, "Human remains found at site of 'intentional' Nashville RV explosion: Sources."

PREVIOUSLY: "Nashville Christmas Bombing 'RV' Photo."


'Die Hard' is Definitely a Christmas Movie

At the Other McCain, where the inimitable Robert Stacy McCain regales us with Merry Christmas Eve movie-aficionado insights. 

See, "‘Happy Trails, Hans’: What Is Everybody’s Favorite Christmas Movie Really About?"